{"id":2321,"date":"2022-04-06T06:14:45","date_gmt":"2022-04-06T06:14:45","guid":{"rendered":"https:\/\/ginorestaurants.com\/?page_id=2321"},"modified":"2026-04-24T12:38:54","modified_gmt":"2026-04-24T11:38:54","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/akamotu.space\/clients\/gino\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"

[vc_section el_class=”privacy-page”][vc_row el_class=”privacy-page” css=”.vc_custom_1777028823717{padding-bottom: 0px !important;}”][vc_column][vc_column_text css=””]<\/p>\n

Terms & Conditions – 25% off Spring Sale<\/h1>\n

1. Must dine between 01.05.2016 – 31.05.2026 to redeem.<\/p>\n

2. Available for groups of 6 or less.<\/p>\n

3. Cannot be redeemed for bookings in Saturdays, 5pm – 11pm.<\/p>\n

4. Must use SPRINGSALE as booking message during booking to redeem.<\/p>\n

5. This reward cannot be combined with any other offer or rewards.<\/p>\n

6. This promotion cannot be redeemed against in-room dining, events menus, delivery or click-and-collect orders.<\/p>\n

7. This promotion is not available for gold card holders or any other discount cards.<\/p>\n

8. Subject to availability.[\/vc_column_text][vc_separator css=”.vc_custom_1752090655206{margin-top: 50px !important;margin-bottom: 50px !important;}”][\/vc_column][\/vc_row][vc_row disable_element=”yes” el_class=”privacy-page” css=”.vc_custom_1776696156857{padding-bottom: 0px !important;}”][vc_column][vc_column_text css=””]<\/p>\n

Terms & Conditions – Kids eat free<\/h1>\n

1. Receive one complimentary children\u2019s main course with each adult \u00e1 la carte main dish served.<\/p>\n

2. Available to under 11\u2019s from 2nd April \u2013 19th April 2026 from 12pm \u2013 5pm.<\/p>\n

3. This reward cannot be combined with any other offer or rewards.<\/p>\n

4. This promotion cannot be redeemed against in-room dining, events menus, delivery or click-and-collect orders.<\/p>\n

5. This promotion is not available for gold card holders or any other discount cards.<\/p>\n

6. Subject to availability.[\/vc_column_text][vc_separator css=”.vc_custom_1752090655206{margin-top: 50px !important;margin-bottom: 50px !important;}”][\/vc_column][\/vc_row][vc_row el_class=”privacy-page” css=”.vc_custom_1774049854180{padding-top: 0px !important;}”][vc_column][vc_column_text css=””]<\/p>\n

Terms & Conditions<\/h1>\n

1. These terms and conditions apply to the use of an active Gino Rewards Account Membership using the Gino Rewards App or the physical Black Card.<\/p>\n

2. The promoter of the Gino Rewards is \u2013 Upmarket Hotels & Leisure Ltd, Ridgefield House, 14 John Dalton Street, Manchester, M2 6JR<\/p>\n

3. An active Gino Rewards account is defined as a registered membership which is also visible on the bookings and reservations system and as such will have a full and viewable transactional history when used. It is the responsibility of any person registering an account to establish that the account is active which they may check by signing into the Gino Rewards App or by contacting the Gino Rewards Help Desk.<\/p>\n

4. A holder of an active Gino Rewards account is hereafter referred to as a \u201cMember\u201d.<\/p>\n

5. Membership is only available to persons aged 18 and over.<\/p>\n

6. It is prohibited for any one person to have more than one membership. In the case of a person holding multiple memberships all of those memberships may be deactivated along with any associated points and rewards.<\/p>\n

7. The Gino Rewards membership is operated by Upmarket Hotels & Leisure Ltd under which, members accumulate points and rewards when they visit any of of the restaurants & bars under their business umbrella.<\/p>\n

8. Membership is not a store card or a credit card, it is the way in which Upmarket Hotels & Leisure Ltd shows appreciation of a member\u2019s loyalty by rewarding them every time they visit a participating restaurant. As such, points have no monetary value and cannot be exchanged for cash or credit.<\/p>\n

9. Upmarket Hotels & Leisure Ltd practise a \u2018no unnecessary plastic policy\u2019 and therefore Members are encouraged to get the most out of their membership by downloading the Gino Rewards App from the Apple Store or Google Play.<\/p>\n

10. Upmarket Hotels & Leisure Ltd shall not be liable for any unauthorised use of any membership.<\/p>\n

11. Members should notify Upmarket Hotels & Leisure Ltd of any change of address or other personal details. Upmarket Hotels & Leisure Ltd will not be responsible for any loss of points resulting from the failure of a member to notify them of such changes.<\/p>\n

12. Memberships must be present to earn or redeem rewards and points. Memberships must be presented at the time of requesting the bill and the redemption or earning of points are not valid in conjunction with any other promotion.<\/p>\n

13. Points may take up to 24 hours to show on your balance after a visit to a participating restaurant.<\/p>\n

14. Points may only be earned on purchases of food & beverage to be consumed within participating restaurants equal to the item total on the bill. Points are not earned on service paid, gift card purchases or other non-food & drink items.<\/p>\n

15. Points cannot be earned on a gift card purchase, however they can be earned when the bill has been paid in part or full by using a gift card.<\/p>\n

16. Additional points will not be earned in respect of any bill paid for in part or in full with Gino Rewards points. This means that points may either be redeemed or collected against a bill but not both.<\/p>\n

17. Points may not be earned on a bill which has been subject to a Staff Member Membership or other discount unless otherwise specified.<\/p>\n

18. A membership is personal to the member and points may not be transferred to or from one membership to another.<\/p>\n

19. The points from any given bill may only be collected by a single account. The full total of points may not be given to more than one account and neither may the total be split and shared.<\/p>\n

20. Points must be earned at the time of visit to a participating restaurant by a member presenting their membership. Except for special circumstances Upmarket Hotels & Leisure Ltd reserves the right to refuse to add points retrospectively to a membership. If a member wishes to request that points be added retrospectively then this request must be made no more than 12 weeks after the visit.<\/p>\n

21. There are numerous membership tiers of Gino Rewards. Members can move between most tiers depending upon their spending and usage.<\/p>\n

22. Each member will only ever be given the Welcome Dining Gift, once. This will be given when first joining, unless that membership is a Staff Member. Team members are not eligible for a Welcome Dining Gift. If the Welcome Dining Gift is not used within the 28 day period, it will be removed from the Members card. The Welcome Dining Gift can not under any circumstances be re-added to any membership at a later date.<\/p>\n

23. The Welcome Dining gift can be used on single or multiple visits within the 28 days but the member must be dining. Only one Welcome Dining Gift can be redeemed per table booked and it cannot be used in conjunction with any other discount or promotion.<\/p>\n

24. A Black tier membership will receive one point for every \u00a31 spent at participating restaurants, to be redeemed in participating restaurants. For example, a spend of \u00a3100 will earn 100 points which equates to the value of \u00a35.<\/p>\n

26. Upmarket Hotels & Leisure Ltd has the right to withdraw, cancel or change the terms of the Gino Rewards at any time.<\/p>\n

DATA PROTECTION<\/h3>\n

1. At Upmarket Hotels & Leisure Ltd, we use your personal information to develop and enhance the services we provide to you. We take your privacy seriously and comply with the Data Protection Act 1998. We at Upmarket Hotels & Leisure Ltd would like to retain any information provided to us about you, including details of purchases made and the use of any information to offer you products and services that are likely to be of interest to you. If you have given e-mail and mobile telephone details to us, we would like to contact you by e-mail or SMS (text messaging) to provide you with information which may be of interest to you.<\/p>\n

2. For the purposes of the Data Protection Act 1998, the data controller in relation to the information you supply is Upmarket Hotels & Leisure Ltd, of Ridgefield House, 4th Floor, John Dalton Street, Manchester M2 6JR. You have the right to ask for a copy of your information (for which we may charge a small fee) and to correct any inaccuracies.<\/p>\n

3. You may opt-out of any direct marketing at any time, even if you have previously indicated your consent at some other time, by contacting us at the above address or by unsubscribing from any of our communication.<\/p>\n

PRIVACY POLICY<\/h3>\n

This privacy policy sets out how Upmarket Hotels & Leisure Ltd uses and protects any information that you give Gino Rewards when you use this website.
\nUpmarket Hotels & Leisure Ltd\u00a0is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
\nUpmarket Hotels & Leisure Ltd\u00a0may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.<\/p>\n

WHAT WE COLLECT
\nWe may collect the following information:<\/strong><\/p>\n

\u2022 Name
\n\u2022 Contact information including email address
\n\u2022 Demographic information such as postcode, preferences and interests
\n\u2022 Other information relevant to customer surveys and\/or offers<\/p>\n

WHAT WE DO WITH THE INFORMATION WE GATHER<\/strong><\/p>\n

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
\n\u2022 Internal record keeping.
\n\u2022 We may use the information to improve our products and services.
\n\u2022 We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
\n\u2022 From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website<\/p>\n

according to your interests.<\/p>\n

SECURITY<\/strong><\/p>\n

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
\nLINKS TO OTHER WEBSITES
\nOur website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.<\/p>\n

CONTROLLING YOUR PERSONAL INFORMATION<\/strong><\/p>\n

You may choose to restrict the collection or use of your personal information in the following ways:<\/p>\n

\u2022 Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes<\/p>\n

\u2022 If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at\u00a0support@ginorewards.com
\nWe will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
\nYou may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: Upmarket Hotels & Leisure Ltd, Ridgefield House, 14 John Dalton Street, Manchester, M2 6JR
\nIf you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section el_class=”privacy-page”][vc_row el_class=”privacy-page” css=”.vc_custom_1777028823717{padding-bottom: 0px !important;}”][vc_column][vc_column_text css=””] Terms & Conditions – 25% off Spring Sale 1. Must dine between 01.05.2016 – 31.05.2026 to redeem. 2. Available for groups of 6 or less. 3. Cannot be redeemed for bookings in Saturdays, 5pm – 11pm. 4. Must use SPRINGSALE as booking message during booking to redeem. 5.… Continue reading Terms & Conditions<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2321","page","type-page","status-publish","hentry","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/akamotu.space\/clients\/gino\/wp-json\/wp\/v2\/pages\/2321","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/akamotu.space\/clients\/gino\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/akamotu.space\/clients\/gino\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/akamotu.space\/clients\/gino\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/akamotu.space\/clients\/gino\/wp-json\/wp\/v2\/comments?post=2321"}],"version-history":[{"count":0,"href":"https:\/\/akamotu.space\/clients\/gino\/wp-json\/wp\/v2\/pages\/2321\/revisions"}],"wp:attachment":[{"href":"https:\/\/akamotu.space\/clients\/gino\/wp-json\/wp\/v2\/media?parent=2321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}